Returns & Exchanges
At Bruno Capelo Headwear, we strive for perfection in every brim and crown; if you are not completely satisfied with your purchase, you may return or exchange your items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare the Package
Place the unworn hat in its original packaging with all tags attached to ensure the headwear maintains its shape during transit.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your original shipping box.
Receive Your Refund
Once our quality control team inspects the returned headwear, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing